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I Built an AI System to Run My Accounting Practice — Here's What Happened

Cherry Tomenio
Author
Cherry Tomenio
Accountant, tax agent, SMSF auditor, and accidental software engineer. Building BackPocket OS.

I am an accountant. I did not know how to code.

But I was spending 12-hour days doing the same things over and over. Emails. Follow-ups. Data entry. Chasing clients for documents.

So I built a system to do it for me.

The Problem
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Every morning I had 50-100 emails. Client questions, ATO notices, document requests, invoice follow-ups. I was spending 2 hours just triaging my inbox.

The Accidental Solution
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I had no budget for enterprise software. No development team. No CTO to ask.

What I had was a Mini PC, a lot of stubbornness, and a very clear picture of what I needed the system to do.

What BackPocket OS Does Now
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  • Reads and triages my emails
  • Sends appointment reminders
  • Follows up on unpaid invoices
  • Posts to social media
  • Tracks tax workflows from booking to lodgement
  • Keeps client documents organised

The Honest Truth
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It breaks. Sometimes it breaks a lot. But every time it breaks, I fix it, and it gets better.

That is the build-in-public promise. You get to see the good, the bad, and the “why did my entire calendar just duplicate” moments.


Follow along in the Building BackPocket section for the full story.